Leanplum's user guides and developer documentation.

How to get more five-star app ratings

With this messaging strategy you can increase your number of positive reviews in the app store.

First, ask the user whether they enjoy your app. A 'Yes' response will link the user to the app store to leave a positive review, while a 'No' response directs them to an internal feedback channel.

  1. Go to the Messaging tab of the dashboard and click "Create Message." Name the message (e.g., “5 Star Rating Message”).
  2. Select In-App as the message type, and choose “Confirm” from the dropdown menu.
  3. Customize the message content to ask whether the user feels positively or negatively about your app.
  1. Set both the Accept action and the Cancel action to "Chain to a new message," and choose Confirm as the message type.

Now, build out the messages chained to the 'Yes' and 'No' buttons.

  1. In the Accept action box, customize the message asking the user to leave feedback. Link the 'Yes' button to the app store. The 'No' button should dismiss the message.
  2. In the Cancel action box, customize the message asking the user to leave feedback. Link the 'Yes' button to your internal feedback channel. The 'No' button should dismiss the message.
  3. Define any user segments, message triggers, and limits that you want.
  4. Click Start in the upper right corner to set the messages live.