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User Guide

Look up user profiles

Leanplum Activation

Introduction
SDK Integration
- Which device ID format should I use?
- Google Tag Manager Setup
Find and Use the right API keys
- Securing your Leanplum API keys
Start tracking with Leanplum
Messaging With Leanplum
Leanplum Variables
Importing data into Leanplum
Testing and Debugging
Exporting data
- Reading and Understanding exported sessions data
- Exporting raw data via the API
Linked Data
Managing files
Technical FAQ
Glossary

Campaigns

Campaigns overview
Create a campaign
Edit a campaign
Campaign statuses
Managing campaigns
Audience
- Holdback
Delivery
Advanced delivery options
[What's New] Single Message Campaigns

Multi-Message Campaign Actions

Actions basics
Add multiple actions
Make buttons trigger another action
Sub-Audience
Sub-Delivery
- Action delivery events
A/B test your actions

Campaign Results

Results basics
Campaign flow
Metric glossary

Content in Campaigns

Personalization and Localization
- Personalize message content
- Localize message content
Images in messages
Use external data in a campaign
Preview and Test an action

Push Notifications

Set up push notifications
Push notification basics
Web push notifications
Sending a push before or after a time-based event parameter or user attribute
Push notification troubleshooting and FAQ
- Push notifications are not sending

Email

Email setup
- IP warmup
- Set up IP warmup user attributes
Email best practices
- Set up a DMARC policy
- Set up SSL for click tracking
Send an email campaign
Managing email templates
Manage email subscriptions
- Identifying unsubscribed users
- Custom Unsubscribe page
Email analytics
- Analyze clicks and bounces in an email campaign
- Analyze email metrics by domain
Email troubleshooting and FAQ

In-App Messages

In-app message basics
In-app templates
Add custom fonts to messages
In-app message prioritization
Show in-app messages on your website
Customize in-app messages with HTML
In-app troubleshooting and FAQ

App inbox messages

App inbox message basics

Webhooks

Webhook basics
Preview and test webhook
Webhook retries
How to: Send a text message with Twilio

App functions

App function basics
Open URL
Register for push
Request app rating

Variables

Adding variables
Previewing changes on your test device
Syncing variables to Leanplum
- When are content changes synced to user’s apps?
Preserve variables
Variables FAQ

Native content

Native content

Audiences

Intro to Audience Management
Audiences Dashboard
Audience Details
User Profile
- Look up user profiles
- Find users who received a particular message
Build an audience
Edit an audience
Upload User Data
Download users in an audience
Segmentation reference

A/B tests

A/B test basics
Creating an A/B Test
A/B testing a message
Pause, copy, or delete your test
Gradually rolling out A/B tests to your audience
Restore previous versions of A/B tests, variables, or messages
Export user IDs in a live A/B test (experiment) by control and variant
A/B tests FAQ
A/B test best practices

Analytics

Analytics overview
User analytics (general)
Reports
Metrics
Leanplum events
A/B test analytics
Lifecycle Campaign analytics
Push notification analytics
In-app message analytics
Email analytics
Export analytics data
Analytics FAQ

App Settings

Account and team settings
- Custom team roles and permissions
- Single sign-on with SAML 2.0
Managing apps
Debugger
Custom Regions

Data Control

Event Management
User Attribute Management

Partner integrations

How to integrate external Attribution services
Adjust integration
Affirm integration
Amplitude integration
- Amplitude Feed
Appsflyer integration
- AppsFlyer Audiences
Apteligent integration (crash reporting)
Branch.io integration
Digioh
Foursquare integration
Leanplum Data Feeds
- GCS Data Feed
- AWS Data Feed
Inkit Integration
InMobi integration
Kochava integration
Marketo integration
Mixpanel
- Mixpanel Cohorts
- Mixpanel Feed
Movable Ink
mParticle
Plot Projects integration
Radar integration
Segment
Sonamine
Tealium integration
Tune integration
Twilio integration
Xiaomi integration
Huawei integration

Technical Tutorials

Delete and deprecate events
Message templating {{
How to copy event parameters as user attributes

Troubleshooting

General troubleshooting
Email preview doesn't generate correctly
Unexpected users in A/B test
How to generate a new device ID for iOS

Guides and Tips

How to re-engage dormant users
How to get more five-star app ratings
How to increase push notification opt-ins
How to delight users by recognizing achievements
How to reward your loyal customers
How to increase holiday spend
How to speed up the app update process
How to announce new features
How to drive daily active users with time-based reminders
Videos

Look up user profiles

Lookup User profiles

Use the "Find User" button at the top of the Audiences page to search profiles by user ID, device ID or a push token.

600

Updated over 4 years ago

Table of Contents
- Lookup User profiles