Create a single message campaign

Create a campaign draft

To create a campaign draft, go to the Campaigns section and click the Create Campaign button at the top right.

The "Create Campaign" dialog appears.

  1. Select Single Message campaign type

  2. Select engagement channel and template

Pick one of the links below for more details on specific channels and templates.



Push Notification

Send a message to your users whether they are in your application or not. Users must have enabled push notifications and have a valid push token to receive these messages.

In-app Message

Send a message to users at a chosen place or time within the app. Leanplum offers a variety of in-app templates, including alerts, center popups, confirmations, surveys, interstitials, and rich in-app templates.


Send a fully customizable email message to the user’s provided email address. This is a good way to reach users who haven’t opted in for push notifications. (Only available for clients with Email Messaging services.)


Send messages or other information to another service, such as an email provider. Webhooks allow Leanplum to give external applications real-time information.

App Inbox

Send messages to an inbox contained within your app. App inbox messages are a good way to ensure your users can return to the content you sent, whereas alerts and other types of messages might disappear after the first view.

App Function

Sets a custom piece of code into action. Also sends deep links, App review requests, and other system prompts.

  1. Enter a campaign name

  2. Select Goal category (optional)

  3. Click on Create Campaign to create the single message campaign draft

To publish the campaign, you have to complete without errors all campaign composition steps:

  • Message
  • Audience
  • Delivery
Use the stepper navigation to scroll between different steps.Use the stepper navigation to scroll between different steps.

Use the stepper navigation to scroll between different steps.

1. Message

The Message step is where you compose the content of your message.

Add a message name
This name appears in Campaign results, Analytics, and CSV exports.
To rename the message, just click on the title.

Switch between Edit and Preview modes
The toggle button in the Message step header provides an easy and quick switch between message Edit and Preview settings.

Localize content (optional)
To create localized versions of your message, click on the Localize button in the Message step header.

Change message template
To select another channel or a different message template, click on the Templates button in the Message step header.

2. Audience

The Audience step determines which of your users can enter the campaign.
Narrow the audience by including or excluding a saved audience. Also, by defining additional rules from the Advanced Mode.


By default, the audience for a new campaign is set to All Users.

For more information, see Audience.

3. Delivery

The Delivery step is where the delivery method, campaign start, and duration are specified.

Select between three different delivery methods:

  • One-time delivery - the target audience enters the campaign on the scheduled start date and time.
  • Recurring delivery - the target audience enters the campaign on a predefined recurrence pattern.
  • Triggered delivery - targeted users enter the campaign only when they complete a specific action.

You can also choose optional settings like Delivery limits, Conversion Events, Quiet hours, and more.
For more information, see Delivery.

4. Review and publish

When all steps are completed without errors, the Review & Publish button is enabled. Click it to review the campaign in the summary confirmation dialog:

  • To start the campaign, in the summary confirmation dialog click Publish Campaign.
  • To cancel the campaign start and make additional edits, in the summary dialog click Cancel.


Based on the delivery configuration the publish button name may differ as it communicates what happens with the campaign after the button is clicked.

One time delivery with immediate start -> Review & Send
Recurring delivery with immediate start -> Review & Start
Recurring delivery with start time in the future -> Review & Publish

Campaign management options

From the ••• (More Options) dropdown you can:

  • Review and edit Campaign Settings such as Name and Labels
  • View Campaign Summary
  • Duplicate Campaign
  • Delete Campaign

For more information, see Managing Campaigns.

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